Score from 736 reviews
- 153 Rua Doutor Francisco Faria Lobato, 37701-045 Poços de Caldas,
Brazil - 
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Highlights
Private, monitored parking area
Complimentary wi-fi property-wide
Non-smoking rooms available- Seasonal outdoor pool
Comfortable family rooms
Daily room cleaning service
Private, monitored parking areaComplimentary wi-fi property-wideNon-smoking rooms availableSeasonal outdoor poolComfortable family roomsDaily room cleaning serviceEvery morning, get your day off to a great start with a selection of buffet and American breakfast options. Talk about a delicious way to fuel up!
If you’re looking to explore, you’re in luck! The hotel is close to popular attractions like the vibrant Palace Casino, the lively Pedro Sanches Square, and the intriguing Historic and Geographic Museum of Pocos de Caldas. And for those planning to travel further, Varginha Airport is about 148 km away, making it a convenient base for your adventures.
At Hotel Excelsior, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Excelsior, all special requests are subject to availability and may incur additional charges.
Standard Double Room Description, photos, price, amenities
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- bedside socket,
- tile/marble flooring,
- wardrobe/closet,
- work desk,
- fan,
- non-feather pillow (synthetic)
- toilet,
- shower,
- private bathroom,
- bathtub or shower,
- body soap,
- toilet paper
- television (tv),
- satellite tv channels,
- flat-screen tv
- minibar
- towels,
- key access,
- bed linen
- window
- upper floors accessible by stairs only (to room)
This double room includes a flat-screen TV with satellite channels and a private bathroom.
Room size:
Standard Double Room - 10 m2
Bedroom 1 – Single bed
Max persons: 3 
Double Room Description, photos, price, amenities
- bedside socket,
- tile/marble flooring,
- work desk,
- fan,
- non-feather pillow (synthetic),
- wardrobe/closet
- shower,
- toilet,
- body soap,
- toilet paper,
- private bathroom,
- bathtub or shower
- television (tv),
- flat-screen tv
- minibar
- towels,
- bed linen,
- key access
- upper floors accessible by stairs only (to room)
The double room offers a minibar and a wardrobe, as well as a private bathroom boasting a shower. The unit is equipped with 1 bed.
Room size:
Double Room - 10 m2
Bedroom 1 – Double bed
Max persons: 1
Quadruple Room Description, photos, price, amenities
- wardrobe/closet,
- bedside socket,
- tile/marble flooring,
- non-feather pillow (synthetic),
- fan
- toilet paper,
- bidet,
- toilet,
- private bathroom,
- body soap,
- bathtub or shower,
- shower
- television (tv),
- flat-screen tv
- minibar
- bed linen,
- towels,
- key access
- upper floors accessible by stairs only (to room)
The quadruple room offers a minibar, a wardrobe, as well as a private bathroom featuring a shower and a bidet. This quadruple room provides a tiled floor and a flat-screen TV. The unit provides 3 beds.
Room size:
Quadruple Room - 15 m2
Bedroom 1 – Single bed, Double bed
Max persons: 4
Standard Triple Room Description, photos, price, amenities
- bedside socket,
- fan,
- tile/marble flooring,
- wardrobe/closet,
- non-feather pillow (synthetic)
- toilet,
- toilet paper,
- private bathroom,
- shower,
- body soap,
- bidet,
- bathtub or shower
- flat-screen tv,
- television (tv)
- minibar
- bed linen,
- key access,
- towels
- upper floors accessible by stairs only (to room)
The triple room provides a minibar, a wardrobe, as well as a private bathroom featuring a shower and a bidet.
Room size:
Standard Triple Room - 14 m2
Bedroom 1 – Single bed
Max persons: 3
Standard Family Room Description, photos, price, amenities
- fan,
- non-feather pillow (synthetic),
- waste bin
- toilet paper,
- private bathroom,
- body soap,
- bathtub or shower,
- shower,
- toilet
- television (tv)
- minibar
- towels,
- key access,
- bed linen
- window
- upper floors accessible by stairs only (to room)
The family room provides a minibar, as well as a private bathroom featuring a shower. The unit provides 3 beds.
Room size:
Standard Family Room - 13 m2
Bedroom 1 – Single bed, Double bed, Bunk bed
Max persons: 5
Family Suite Description, photos, price, amenities
The unit is furnished with 3 beds.
Room size:
Family Suite - 15 m2
Bedroom 1 – Single bed, Double bed, Bunk bed
Max persons: 5
Choose your ideal room at Hotel Excelsior
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Standard Double Room
- Quadruple Room
- Standard Triple Room
- Double Room
- Standard Family Room
- Family Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
selection of wine/champagne
Pools, spa & wellness
outdoor swimming pool, year-round outdoor pool, children's shallow end, sunbeds and beach chairs, pool safety fence, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
secure parking garage, disabled-access parking
Reception & guest support
individual check-in/check-out
Shared spaces for guests
access to hotel garden, patio/outdoor seating
Cleanliness & housekeeping
regular daily housekeeping
Other property amenities
smoke-free rooms, spacious family rooms, entirely non-smoking property
Property safety & security
round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), guest health screening procedures in place, access to qualified healthcare professionals
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outFrom 07:00 Until 10:00 hours
Children and extra bedsChildren from 0 to 3 years old stay free of charge using extra bed. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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